In today’s times of doing increasingly more with increasingly less, the procurement of dependable, flexible network services for your company is more important than ever.
Managing an Infomation Technology department is a complex process. Keeping your staff trained on the newest products and techniques, the latest software patches and updates and the proper certifications is almost impossible. Your service vendor must be on that leading edge. When your staff is sick, on vacation, or otherwise unavailable, your service vendor should be available and if you require ongoing auxiliary services they should be able to provide them. Your service vendor must be willing to work in partnership with you to custom design a solution that fits your unique service needs. Through it NTS division, ProTech is such a vendor.
At ProTech we begin by understanding your vision. We must not only know where you are, but where you want to go. ProTech will work with you to design a custom service solution that can encompass a wide range of technologies and disciplines. From dedicated on-site technicians to emergency dispatch of network engineers, ProTech can design a solution that fits your situation.
One of the problems facing IT departments today is managing the array of computer technology available to companies. While IT is a strategic advantage when employed properly, it has been known to displace the core business as the primary company focus. ProTech understands this and offers customized solutions to the maintenance dilemma. We will work with you to determine the level of support required for your infrastructure. From active Network Monitoring and Management to flexible hour on-site technicians, ProTech designs a service that meets your needs. Our staff of professional service personnel works to blend the solution into a comprehensive plan that meets the objectives you hold in your vision.
From PCs to printers, to software, and to networking, ProTech is with you, providing the kind of attention and support that you demand.
Typical service offerings include:
- LAN/WAN management
- Strategic planning
- Planning for Disaster Recovery
- Software replacement and system expansion
- Project planning and management
- Network service and support
- Network design, integration, administration and installation
- Network upgrades
- Remote access solutions
- Shared Internet access solutions
- Site preparation before moving/changing facilities
- General troubleshooting
- Maintenance agreements and block-time agreements